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Are you a government agency or organization interested in partnering with Venture Out Wellness? Looking to bring Clarify & Conquer™ to your team? We’d love to connect.
Please email Dr. Karen Thomas directly at: doctorkaren@ventureoutwellness.com

Contact Venture Out Wellness

For Government & Business Inquiries

Have a question about your program access, account, or a technical issue? Please start by reviewing our Frequently Asked Questions section—your answer might already be there!
If you still need help, our Customer Care Team is here for you.
Email us at: admin@ventureoutwellness.com
We’ll get back to you as soon as possible—usually within 1–2 business days.

For General Questions or Administrative Support

Built to Serve Those Who Serve

Whether you're here to overcome frontline pain or to explore how we can support your organization, we’re honored to connect with you.

Let’s work together to keep our defenders strong, resilient, and mission-ready.

FAQs

How are your programs different from other health and fitness programs out there?

Most health and fitness programs focus on peak performance, movement optimization, or injury prevention. While those goals are valuable, they often overlook one critical phase: the moment pain begins. That’s where Venture Out Wellness™ steps in.

Our mission is to fill the gap between pain onset and access to medical care—especially for frontline professionals who are used to pushing through discomfort or delaying treatment due to fear of career repercussions, time constraints, or stigma.

Unlike generic fitness plans or broad wellness content, our programs are designed specifically to help you identify, understand, and take immediate action on your pain—before you end up in a clinic, before the pain becomes unmanageable, and before you feel forced to choose between your health and your mission.

Crafted by a Doctor of Physical Therapy and Air Force Veteran with nearly two decades of experience serving military and first responder populations, each program is built with your unique demands in mind. You’ll learn to:
  • Troubleshoot your pain with a structured self-assessment
  • Understand what your body is trying to tell you
  • Implement targeted strategies that actually work—for your body, your lifestyle, and your mission

This isn’t just education. It’s a tactical tool for taking back control of your well-being. Whether you’re training, deployed, or off shift, Venture Out Wellness™ gives you a clear path forward—so you can manage your pain confidently, independently, and without waiting weeks for medical appointments.
We're not just another health program. We’re a mission-aligned partner in your performance, recovery, and quality of life.

Do I need to be in the military or be a first responder to purchase one of your programs?

No, you do not need to be in the military or a first responder to purchase any of our online programs. At Venture Out Wellness™, while our primary mission is to support those who tirelessly serve our communities and country, we understand the value and benefits our resources can offer to a wider audience. Our content is designed with the unique challenges of frontline professionals in mind, yet it holds significant relevance for individuals in aviation, transportation, agriculture, and other labor-intensive careers. Our programs are open to anyone eager to learn strategies for overcoming frontline pain more independently, tailored to accommodate the demanding lifestyles of those who protect and serve in various capacities.

Is this a substitute for medical care? 

No. The Clarify & Conquer™ System is not a substitute for medical care or a diagnostic tool. It’s designed to fill the critical gap between the onset of pain and access to medical care, offering frontline professionals a safe, proactive way to address mild to moderate low back pain before it escalates.
If you’re experiencing severe pain, numbness, tingling, bowel or bladder changes, or any red-flag symptoms, you should consult a medical provider immediately.

At Venture Out Wellness, our mission is to help military service members and first responders overcome frontline pain quickly and confidently—without waiting weeks for appointments or risking career impact. We exist to complement your healthcare, not replace it—so you can stay mission-ready, resilient, and in control of your recovery.

What should I do if I have questions as I’m completing an online program?

For technical or administrative support, please email us at admin@ventureoutwellness.com. We are standing by to help!

I’d love your programs for everyone at my organization. What does the process look like for our organization to acquire program access for all employees?

We’d be honored to support your team.

Whether you're a government agency, tactical unit, or civilian organization, the first step is simple: reach out via email so we can learn more about your team’s goals, pain points, and operational needs. We tailor every partnership to ensure your people receive the tools they need to overcome pain and stay mission-ready—without delay or disruption.

To start the conversation, email Dr. Karen Thomas directly at: doctorkaren@ventureoutwellness.com
From there, we’ll work with you to design a custom solution—whether that means team-wide program access, onboarding support, or scalable implementation strategies.

At Venture Out Wellness™, we believe building resilience starts with proactive partnerships. Let’s work together to protect your people and elevate performance—on and off duty.

How is the online program content delivered?

Our online program content is thoughtfully delivered through our easy-to-navigate learning platform, Kajabi, ensuring a seamless and engaging educational experience. Once you purchase a program, you'll find all your materials conveniently located in your Library on the platform.

We pride ourselves on offering a diverse range of instructional methods to cater to various learning styles. Our courses include:

- Engaging video content that brings lessons to life.
- A wealth of visual materials to support your learning.
- Practical, skill-based application content that encourages learning by doing
- Comprehensive written content, including lectures and step-by-step instructions, to reinforce your understanding.

We're committed to providing a rich and diverse learning experience to help you succeed in your health and fitness goals with Venture Out Wellness, PLLC.

What’s your refund policy?

At Venture Out Wellness™, we are committed to providing our military service members and first responders with the highest quality online programs and a supportive subscription-based community designed to foster wellness and resilience. Our team dedicates extensive effort and resources to ensure that our content is impactful, relevant, and tailored to the unique needs of our community.

Given the nature of digital content and the immediate access granted upon purchase, we maintain a strict no-refund policy. All sales are final. This policy supports our commitment to delivering exceptional content and maintaining the integrity of our offerings.

We believe in the transformative power of our programs and are here to support you every step of the way on your wellness journey. Our dedicated team is always available to assist you in making the most out of your experience with Venture Out Wellness™.